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Frequently asked questions

Short answers for sellers who need to get photos live today.

Are my images uploaded to your server?

The local browser tools run entirely on your device — images never leave your computer. The AI image tools (product scene, white background, prompt-to-image) are the only features that upload a photo: one image, used for that job only, and not kept as a gallery. You can delete the generated output whenever you like.

How long does an AI image take?

Usually one to three minutes. The job runs asynchronously on our server, so keep the page open and the result appears automatically — output is a 1024 × 1024 PNG. If a job fails or times out, the credit is returned to your balance.

Is there a free AI trial?

No. The AI image tools call a paid generation service, so every image costs 1 credit and accounts are not given free AI images. Creating an account is free, and all browser tools stay free — you only pay for images that the AI actually generates. Failed or timed-out jobs are refunded to your balance.

Do local tools consume credits?

No. Credits only apply to server-side AI images. Compressing, resizing, cropping, converting, EXIF removal, renaming and watermarking are always free and never change your balance.

Can I cancel my Pro subscription any time?

Yes. Cancel whenever you like — your Pro benefits remain active until the end of the current billing cycle, and you keep anything you already exported.

Do credits expire?

Credits purchased in pay-as-you-go packs never expire, so seasonal sellers are not forced into a monthly subscription.

Will AI-edited images pass TikTok Shop or Shopify review?

We help you produce images that match the published specs — size, background, no overlaid marketing text. Final approval is always controlled by the platform, and the photo must match the product that actually ships.

Can I process images in bulk?

Yes. Bulk resize and bulk convert are available in Pro and work fully in the browser. Bulk AI jobs are queued and consume credits per image.

Who owns the copyright of my uploaded photos?

You do. We claim no rights over the images you process, and we do not resell or reuse them.

Which formats are supported?

Input: JPG, PNG, WebP, AVIF and GIF. Output: JPG, PNG and WebP everywhere; AVIF output depends on your browser encoder. HEIC from iPhone is not decoded by most browsers — export to JPG first.

Is there a file size limit?

Because processing is local, the practical limit is your device memory. Photos up to about 50 MB and 8000 px work comfortably on a normal laptop.